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Set 9am appt for 26 Aug to look at a specific vehicle. We informed the dealership we were driving 1.5 hrs to view it and we were cash buyers. If the vehicle sold or it wasnt going to be there for any reason they should call us. Showed up for the appt and the vehicle...
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1.8
#1093238
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Suntrup South Lindbergh.....accidently left my cell phone and keys in back of car I test drove.....upon getting home ( we took wife's car ) realized I did not have my keys and cell. Called salesperson who told me to go to the used car department. He was a new car...
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1.0
#1041933
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I have tried on several different occasions to buy cars from Suntrup dealerships (Kia and Hyundai dealerships, specifically), mainly because I know one of the Suntrups personally. Each experience has been dismal, and full of "bait and switch" tactics on the car...
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#603642
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These people should not be in business. They are nothing but liars and cheats. Bought a Ford FX4 pickup, they assured me that it was a good truck. The day I bought it, it was too cold to stand around outside, so I took their word for it. Bob Stapleton is nothing but a...
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Anonymous
spinks

I agree

Carlinville, Illinois
#576989
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My son is a good man but unfortunately he got into trouble with credit cards 10 years ago. Well I had previously purchased a car from this dealership gave it to my son who has never been late or missed a payment in 4 years. When his wife's vehicle broke down he asked...
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#478574
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Bought a used car here. When I had a problem after the sale, my salesman, Tommy, actually HUNG UP on me on the phone. I have never been treated with such rudeness or arrogance. I told the sales manager that I would not be doing business with Suntrup in the future,...
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#446782
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I purchased a pre owned GMC Van ($47,900) that was previously owned by the owner of Suntrup. When I asked what was wrong with it, and if it had been in any accidents, the salesperson assured me it was in pristine condition. Upon my return home, I had it inspected by...
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#398555
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Went to Suntrup Kia West County on Manchester Road. Test drove a new Optima, not sure of the deal yet they had my roommate sign a "dummy contract" (their words) they said so you can take it home. They said that if the financing wasn't to our liking, could just "walk...
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Anonymous
mike

niiiice!! Suntrup sucks!

Waynesville, Missouri
#314356
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I wish I had been more knowledgeable when dealing with these liars. I knew auto sale personel had no soul but I wasn't prepared for how tricky they are. I originally contacted them on-line and when they called they qouted me a price. When I got there they...
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Anonymous
mws ***ks

:grin hey MWS your a fool.. this is about suntrup in st louis. nobody cares about what ever your talking about.

Anonymous
MWS

I worked for California Contractors Supplies off and on for about 10 years. The fact that they are still in business is a miracle in itself. First off, those of you who have ...

#177652
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Short Review on November 26, 2016

Suntrup Automotive Group
#961828
I have a issue with internet price. Please call me 314 713 9222
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Suntrup Automotive Group Customer Care Review

Suntrup Automotive Group
#924242
1.0
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Slow and rude service dept take your car anywhere else do yourself a favor
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Payment Review

Suntrup Automotive Group
#528888
Bought a car from Suntrup Wentzville. They lied to me about my payment amount, no referral check was sent, my salesperson called me at home to complain about my survey. My paperwork showed up so late, I was penalized at the DMV for being late. I'm calling the BBB and everyone in the Facebook world will know not to buy there!
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